CRM Mitchell1, Author at Archers Auto Repair

2008 Toyota Highlander
Mileage
134,754
Service Date
12/20/2023
Services Performed
Inspect vehicle and note body damage and lights operations (warning, indicator, exterior, interior). Test drive vehicle and check all systems including brakes, steering, engine performance, and account for visible leaks.
LOF service due. Drain and refill with new oil and replace oil filter.
Amanda P. gave our service a 5 star review on 12/20/2023
2007 Dodge Pickup
Mileage
291,295
Service Date
12/8/2023
Services Performed
Inspect vehicle and note body damage and lights operations (warning, indicator, exterior, interior). Test drive vehicle and check all systems including brakes, steering, engine performance, and account for visible leaks.
Includes testing and inspection of electrical circuits and components as needed. Connect scan tool or other test equipment to determine cause of failure. Removal of components as needed for access.
DTC P2509 PCM power input intermittent. Tech noted poor battery connections, tested both batteries and both failed load test. Customer will replace batteries.
Multiple codes for transfer case shift motor circuits, possibly cause by motor being unplugged. Connected wiring to motor and cleared all codes. Codes C1404 and C1405 returned. Intermittent connection inside motor, all circuits test ok. Replaced shift motor and cleared codes, no codes returned.
TRANSFER CASE SHIFT MOTOR – Remove & Replace
Jeff K. gave our service a 5 star review on 12/8/2023
2013 Ford Edge
Mileage
176,142
Service Date
11/30/2023
Services Performed
Inspect vehicle and note body damage and lights operations (warning, indicator, exterior, interior). Test drive vehicle and check all systems including brakes, steering, engine performance, and account for visible leaks.
Customer states there is black fluid dripping in the driveway and there is black residue under the vehicle near the transmission. Inspected leak and traced source to transfer case. Recommend replacing transmission input shaft seal with axle seals and other necessary gaskets. Customer did not authorize at this time. Tech topped off gear oil in transfer case to correct level.
Randy B. gave our service a 5 star review on 11/30/2023
2012 Toyota 4Runner
Mileage
108,176
Service Date
11/27/2023
Services Performed
Inspect vehicle and note body damage and lights operations (warning, indicator, exterior, interior). Test drive vehicle and check all systems including brakes, steering, engine performance, and account for visible leaks.
Kristen B. gave our service a 5 star review on 11/27/2023
2006 Chevrolet Silverado
Mileage
205,575
Service Date
11/22/2023
Services Performed
Customer states the vehicle will not start and has no power. Tech verified concern. New battery and instrument cluster are dead. Tested battery and found 1.9V. Charged battery overnight and rechecked – 100% life. Disconnected alternator and allowed vehicle to sit for 6 hours. Battery still drained. Tech tested draw on instrument cluster fuse and noted .20-.50 amp draw. Removed fuse overnight and battery held at 12.26V. Recommend Instrument cluster repair. Customer authorized. Removed instrument cluster and had tune-up performed under gauge specialist sublet. Repair specialist verified draw from cluster and after repairs, verified no further draws could be found. Monitored voltage and amperage draw over the course of 4 days – Battery charged consistently at 12.85VDC and maintained standard reserve of 12.2-12.3VDC. Reinstalled cluster and monitored voltage. Battery at 12.8VDC, overnight was 12.35VDC and started with no problems the following day. No further issues can be found or duplicated at this time. Reevaluate if concern pursues.
INSTRUMENT CLUSTER – Remove & Replace – [Includes: Programming.]
CLUSTER TUNE UP
Michael C. gave our service a 5 star review on 11/22/2023
2015 Honda Pilot
Mileage
164,870
Service Date
10/17/2023
Services Performed
Customer states the vehicle's battery light and other dash lights came on and the vehicle shut down. Vehicle then had difficulty starting. Tech tested charging and starting system and found the alternator is not charging correctly at 11V and the battery tested at 21% or 430 CCAs. Recommend replacement. Customer authorized. Removed and replaced bad alternator with remanufactured unit and replaced battery with new part. Test drove vehicle and verified vehicle now starts and runs with no issues.
ALTERNATOR ASSEMBLY – Remove & Replace – [Includes: Programming.] – [Includes: Test.]
Heather T. gave our service a 5 star review on 11/7/2023
2018 Chevrolet Silverado 2500 HD
Mileage
68,342
Service Date
10/9/2023
Services Performed
Inspect vehicle and note body damage and lights operations (warning, indicator, exterior, interior). Test drive vehicle and check all systems including brakes, steering, engine performance, and account for visible leaks.
LOF service due. Drain and refill with new oil and replace oil filter.
Flush transmission, cooler, and lines with Valvoline Pro-Series Cleaner, new transmission fluid and long term conditioner.
FUEL FILTER
Tech replaced fuel filter and primed fuel system. Tech test drove vehicle and vehicle is operating as intended at this time.
Customer requests change both cabin and intake air filters. Removed and replaced both filters.
Tech found driver side low beam out. Replaced drivers side low beam and headlight works as intended.
CHECK BRAKES
Charles C. gave our service a 5 star review on 10/11/2023
2008 Chevrolet Silverado
Mileage
302,702
Service Date
10/4/2023
Services Performed
Customer states driver's door handle broke off. Requests replacement. Tech removed components as needed for access. Removed and replaced broken door handle and components with new parts. Door handle now works properly.
Dan B. gave our service a 5 star review on 10/4/2023
2006 Honda Accord
Mileage
240,982
Service Date
9/27/2023
Services Performed
Inspect vehicle and note body damage and lights operations (warning, indicator, exterior, interior). Test drive vehicle and check all systems including brakes, steering, engine performance, and account for visible leaks.
Includes testing and inspection of electrical circuits and components as needed. Connect scan tool or other test equipment to determine cause of failure. Removal of components as needed for access.
Customer requests diagnose cause of Check Engine Light. Tech recovered DTC P0420 for Cat Efficiency. Tech monitored data from O2 Sensors and performed a catalyst deterioration test. Tech noted test readings were fluctuating and not ready steady as necessary. Tech has determined the catalytic converter is beginning to fail through testing and should be replaced with new sensors.
Customer requests determine cause of SRS Light. Tech recovered DTCs 11-80 – Short to power left front air bag and 54-50 Internal Failure of srs unit. Tech has determined airbag inhalators have failed and need replaced through active recall at dealer.
Customer states the brakes feel soft until coming to a stop and then feel grabby. Tech verified customer concern on test drive and noted the rear brakes are not operating correctly. Tech noted brake fluid is very dirty and should be flushed. Removed rear drum for access to brake hardware and found heavy buildup and the brake shoes were out of adjustment. Tech also noted a few hardware components missing. Tech recommends replacing hardware, and performing brake adjustment. Customer authorized brake service and fluid flush. Tech replaced hardware, and then cleaned and adjusted rear brake shoes to factory spec. Performed brake flush and test drove vehicle to verify correct operation.
BRAKES – Adjustment
Brake fluid dirty and contaminated. Flush brake system and fill with up to 1 Qt of new, clean brake fluid. Bleed system.
Customer states the parking brake doesn't work very well. Tech inspected parking brake and recommends adjusting parking brake. Customer authorized. Adjusted parking brake and verified correct position.
PARKING BRAKE – Adjustment
Customer states the driver's side headlight is foggy. Tech inspected headlight and noted the headlight is cracking and should be replaced eventually. Customer authorized headlight service only. Performed service.
Headlamp assemblies are foggy and/or due for service. Thoroughly clean headlamp lenses and cover borders. Apply conditioner and use buffer gun to polish headlamp lens until clear.
Customer requests check transmission fluid. Tech inspected transmission fluid and verified fluid is at the correct level and is clean.
Tech noted on inspection that the vehicle pulls to the left and recommends an alignment. Customer authorized. Performed alignment under sublet and test drove to verify correct position when driving.
Clean build-up from throttle body and idle air control motor where applicable. De-carbon intake system and combustion chambers. Add long term fuel system treatment to tank.
Isolate injector rail from fuel system. Chemical flush all injectors with Valvoline professional-grade injector cleaner.
Cliff G. gave our service a 5 star review on 9/28/2023
2017 Ford F-350 Super Duty
Mileage
147,783
Service Date
9/27/2023
Services Performed
Customer requests transmission service based on mileage and condition. Drained and removed transmission fluid pan. Removed and replaced transmission filter and resealed pan with new gasket. Refilled pan to correct level of new, clean fluid and test drove vehicle to verify correct operation.
Jim C. gave our service a 5 star review on 9/28/2023

CRM Mitchell1

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