CRM Mitchell1, Author at Archers Auto Repair

2013 Hyundai Elantra
Mileage
82,268
Service Date
4/9/2024
Services Performed
Inspect vehicle and note body damage and lights operations (warning, indicator, exterior, interior). Test drive vehicle and check all systems including brakes, steering, engine performance, and account for visible leaks.
Testing and Diagnosis- Includes testing and inspection of electrical circuits and components as needed. Connect scan tool or other test equipment to determine cause of failure. Removal of components as needed for access.
Tech verified customer concern of a misfire. Tech connected scan tool and retrieved code P0303- Cylinder 3 misfire. Tech performed inspection and found the spark plugs are worn and due for replacement. Tech swapped cylinder 3 spark plug with cylinder 2 spark plug as well as cylinder 3 coil with cylinder 1 coil. Tech cleared codes and test drove vehicle. The misfire followed the spark plug to cylinder 2. Rec replacing all 4 spark plugs and performing fuel services. Tech replaced all 4 spark plugs and performed fuel services. Tech cleared codes and test drove vehicle and no codes or misfires have returned at this time.
Tech removed and replaced all 4 spark plugs
Clean build-up from throttle body and idle air control motor where applicable. De-carbon intake system and combustion chambers. Add long term fuel system treatment to tank.
Isolate injector rail from fuel system. Chemical flush all injectors with Valvoline professional-grade injector cleaner.
Tech removed and replaced both front brake pads and rotors. Tech torqued wheels to 79.6 Ft Lbs.
Tech removed and replaced both rear brake pads and rotors and torqued wheels to 79.6 Ft. Lbs.
LOF service due. Drain and refill with new oil and replace oil filter.
Tech removed and replaced the cabin and engine air filters.
Customer states A/C has an odor. Verify cabin air filter not causing smell. A/C system has bacterial growth. Apply spray foam cleaning agent to A/C Evaporator Core. Rinse clean, and apply anti-bacterial refresh spray to core. A/C now no longer emits odor.
Brake fluid dirty and contaminated. Flush brake system and fill with up to 1 Qt of new, clean brake fluid. Bleed system.
Flush entire cooling system with flush machine, Valvoline Cleaner and conditioner. Fill system to required amount with new coolant.
LUKE B. gave our service a 5 star review on 4/9/2024
2015 Toyota Corolla
Mileage
88,513
Service Date
4/3/2024
Services Performed
Inspect vehicle and note body damage and lights operations (warning, indicator, exterior, interior). Test drive vehicle and check all systems including brakes, steering, engine performance, and account for visible leaks.
Testing and Diagnosis- Includes testing and inspection of electrical circuits and components as needed. Connect scan tool or other test equipment to determine cause of failure. Removal of components as needed for access.
CUST STATES THEY ARE GETTING A ROTATIONAL NOISE (PURR) COMING FROM THE PASS FRONT WHEEL AREA CHECK AND ADVISE.
REMOVED TRANSMISSION PAN AND REPLACED FILTER. FOUND A SIGNIFICANT AMOUNT OF METAL AND DEBRIS IN PAN AND TRANSMISSION HAS BEEN HOT. TRANSMISSION NEEDS REPLACED. REFILLED FLUID AND TEST DROVE TO VERIFY.
DREW D. gave our service a 5 star review on 4/3/2024
2009 Nissan Altima
Mileage
131,707
Service Date
3/14/2024
Services Performed
CUST STATES SHE IS STILL GETTING A BATTERY DRAW THAT DRAINS THE BATTERY IN AROUND 5-10 MINUTES WITH THE DOME LIGHT ON.
STOP LIGHT SWITCH – Remove & Replace
Kathy G. gave our service a 5 star review on 3/14/2024
2015 Chrysler Town & Country
Mileage
162,176
Service Date
2/23/2024
Services Performed
Clean corrosion from battery terminals and cable ends. Apply anti-corrosion spray to terminals and test battery.
Fluid contaminated. Hook up Power Steering Flush machine to vehicle and flush system with Valvoline chemical cleaner.
Brake fluid dirty and contaminated. Flush brake system and fill with up to 1 Qt of new, clean brake fluid. Bleed system.
Clean build-up from throttle body and idle air control motor where applicable. De-carbon intake system and combustion chambers. Add long term fuel system treatment to tank.
Isolate injector rail from fuel system. Chemical flush all injectors with Valvoline professional-grade injector cleaner.
Replaced Mount with new mount
Replaced worn and dry rotted mount with new mount
Clayton N. gave our service a 5 star review on 3/13/2024
2011 Mitsubishi Outlander Sport
Mileage
2
Service Date
3/8/2024
Services Performed
Includes testing and inspection of electrical circuits and components as needed. Connect scan tool or other test equipment to determine cause of failure. Removal of components as needed for access.
ATTEMPTED TO START ENGINE AND STARTER JUST CLICKS THEN POWERS DOWN IN SAFETY MODE. ATTACHED HIGH OUTPUT JUMP BOX TO BATTERY IN ATTEMPT TO CRANK ENGINE WITH WHICH WAS MET WITH THE SAME RESULTS. USED 22MM SOCKET ON 4 FOOT BREAKER BAR IN AN ATTEMPT TO TURN CRANK FORWARDS OR BACKWARDS TO CHECK IF STARTER HAD LOCKED FLYWHEEL INTO PLACE. STATER WAS NOT ENGAGED HOLDING FLYWHEEL. COULD NOT TURN CRANKSHAFT WITH BREAKER BAR IN EITHER CLOCKWISE OR ANTI-CLOCKWISE DIRECTION. RECOMMENDATIONS ARE TO 1)TEAR DOWN TO FIND EXACT NATURE OF FAILURE AND REPAIR FAILURE AND CORRESPONDING PARTS/SYSTEMS OR 2) REPLACE WITH EITHER USED ENGINE ASSEMBLY OR MANUFACTURED REBUILT LONG BLOCK ASSEMBLY.
SAM M. gave our service a 5 star review on 3/8/2024
2013 Hyundai Elantra
Mileage
75,505
Service Date
3/7/2024
Services Performed
Inspect vehicle and note body damage and lights operations (warning, indicator, exterior, interior). Test drive vehicle and check all systems including brakes, steering, engine performance, and account for visible leaks.
Includes testing and inspection of electrical circuits and components as needed. Connect scan tool or other test equipment to determine cause of failure. Removal of components as needed for access.
Removed steering column to access steering gear coupler bushing at electronic motor. Replaced "nonexistent" original coupler and replaced with 4P dealer upgraded coupler. Performed steering gear calibration and road tested to verify repair.
Removed steering column to access steering gear coupler bushing at electronic motor. Replaced "nonexistent" original coupler and replaced with 4P dealer upgraded coupler. Performed steering gear calibration and road tested to verify repair.
LOF service due. Drain and refill with new oil and replace oil filter.
GLEN F. gave our service a 5 star review on 3/7/2024
2012 Honda Fit
Mileage
160,942
Service Date
2/19/2024
Services Performed
Removed front bumper facia to remove headlamp assemblies for repair. found wiring to be melted at headlamp connectors and spade connectors used instead of proper connector. Recommend soon customer repairs wiring correctly to prevent future wiring problems with lighting.
Zackery C. gave our service a 5 star review on 2/19/2024
2015 Chrysler Town & Country
Mileage
161,945
Service Date
2/7/2024
Services Performed
Verified concern. Found active code P0520 Engine oil pressure sensor circuit. Tested circuits from controller to sensor and found no open circuits, short to ground or short to power. Recommend replacing engine oil pressure sender and leaking oil cooler housing at the same time. Also found plugs worn and recommend replacement while intake is off. Customer authorized repair. Removed intake manifold, replaced engine oil cooler and sensor with OEM parts from MOPAR. Installed new OEM spark plugs, reinstalled intake manifold with new gaskets. Changed engine oil. Cleared code and test drove to verify repair and no codes returned, no further engine oil leaks.
Inspect vehicle and note body damage and lights operations (warning, indicator, exterior, interior). Test drive vehicle and check all systems including brakes, steering, engine performance, and account for visible leaks.
ENGINE OIL COOLER – Remove & Replace – Housing – [Includes: R&I Intake Manifold Gaskets.]
Clayton N. gave our service a 5 star review on 2/8/2024
2012 Toyota 4Runner
Mileage
109,118
Service Date
2/6/2024
Services Performed
Dealer recommended rear brakes with varying measurements. Customer requests check and verify brake pad condition. Found rear brake pads at 6mm. Not recommended at this time.
Previously recommended tie rods. Customer requests check tie rods due to dealer not recommending them on inspection. Verified tie rods cracking and show grease beginning to seep. Replacement is recommended in the future.
Kristen B. gave our service a 5 star review on 2/6/2024
2011 Ford Explorer
Mileage
127,633
Service Date
1/10/2024
Services Performed
Inspect vehicle and note body damage and lights operations (warning, indicator, exterior, interior). Test drive vehicle and check all systems including brakes, steering, engine performance, and account for visible leaks.
Includes testing and inspection of electrical circuits and components as needed. Connect scan tool or other test equipment to determine cause of failure. Removal of components as needed for access.
PERFORMED ROAD TEST TO VERIFY CUSTOMERS CONCERN OF GRINDING NOISE ON ACCELERATION. TECH CONFIRMED THE CONCERN AND NOTATES THAT THIS VEHICLE AT THIS TIME IS UNSAFE TO OPERATE ON THE ROAD AS IT CAN LOCK UP THE FRONT AXLES AND CAUSE SEVERE DAMAGE TO VEHICLE AND/OR PERSONS. PUT VEHICLE IN THE AIR AND HAD SECOND TECHNICIAN OPERATE THE ACCELERATOR AND TRANSMISSION WHILE TECHNICIANS UNDERNEATH EXAMINED CAUSE OF NOISE AND IT WAS FOUND THAT THE FRONT POWER TRANSFER UNIT HAS INTERNALLY FAILED AND WILL NEED TO BE REPLACED. THERE ARE SIGNS THAT THE PTU SHAFT HAS BEEN LEAKING AND THERE MAY NOT BE ENOUGH SUFFICIENT LUBRICATION CAUSING PREMATURE COMPONENT FAILURE. TO PINPOINT THE EXACT REASON UNIT FAILED, THE UNIT ITSELF WOULD HAVE TO BE DISASSEMBLED. RECOMMEND REPLACING FRONT POWER TRANSFER UNIT AND REQUIRED HARDWARE AND REASSESS AFTER REPAIRS ARE MADE. CONFIRMED CUSTOMER CONCERN OF GRINDING NOISES FROM FRONT END. UPDATE: REMOVED OLD PTU, FILLED NEW PTU WITH FLUID AND INSTALLED PTU. TEST DROVE VEHICLE; CONCERN AND NOISES ARE NO LONGER PRESENT.
Tech removed old PTU and replaced it with a new factory PTU and added correct level of fluid. Tech test drove vehicle and there is no longer a noise and the wheels don't act like they want to lock up anymore.
Brittanyana D. gave our service a 5 star review on 1/10/2024

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