RAM Archives - Archers Auto Repair

2018 RAM 1500
Mileage
102,320
Service Date
7/10/2024
Services Performed
Inspect vehicle and note body damage and lights operations (warning, indicator, exterior, interior). Test drive vehicle and check all systems including brakes, steering, engine performance, and account for visible leaks.
Engine oil and filter change. Drain engine oil and replace filter. Fill to correct level with new oil. Check and top off all fluids. Check and adjust tire pressure. Reset maintenance reminder.
REMOVED DRIVERS SIDE EXHAUST MANIFOLD AND USED MACHINISTS STRAIGHT EDGE AND FOUND THAT THE MANIFOLD WAS WARPED CAUSING STRESS ON MOUNTING BOLTS CAUSING THEM TO SNAP OFF INSIDE CYLINDER HEAD. EXTRACTED ALL 3 BROKEN HARDWARE PIECES, REPLACED MANIFOLD WITH NEW MANIFOLD AND GASKET KIT AND REPLACED ALL MOUNTING HARDWARE WITH NEW. VERIFIED REPAIR. NO MORE EXHAUST NOISE AT INITIAL COLD START.
EXTRACTED 3 STRESS FRACTURED AND BROKEN MANIFOLD TO CYLINDER HEAR MOUNTING BOLTS. REPLACED WITH ALL NEW HARDWARE DURING MANIFOLD REPLACEMENT.
REPLACED WORN AND SMEARING FRONT WIPER BLADES WITH NEW.
Brake fluid dirty and contaminated. Flushed brake system and filled with new clean fluid and bled system.
CHRIS B. gave our service a 5 star review on 7/10/2024
2014 RAM 1500
Mileage
163,188
Service Date
9/13/2023
Services Performed
Previously recovered DTCs before and after engine repair for oil pressure sensor. Customer requests replacement during engine replacement. Removed and replaced Oil pressure switch with access available and cleared DTCs. Test drove to verify no oil codes returned. CEL still illuminated due to incorrect fit of driver's side mirror with wrong ambient temperature sensor plug. Recommend replacing sensor connector to address CEL. Customer authorized. Removed and replaced ambient air temperature sensor and cleared DTCs.
Customer states vehicle is overheating and has a coolant leak. Tech pressure tested system and found coolant thermostat housing leaking. Replaced housing and pipe with new parts and cleaned area of residual fluid. Vehicle still overheating. Tech performed coolant combustion gas test and noted contamination. Engine has a cylinder head issue either cracked or leaking. Recommend engine replacement under warranty. Removed components as needed for access and removed engine assembly. Transferred necessary components. Replaced oil pressure sensor with access available. Replaced engine oil cooler filter adapter with inventory part. Installed engine replacement with new plugs, gaskets, and fluids. Verified correct fluid levels and vehicle now starts and runs with no issues. No further overheating issue present at this time.
Customer states right rear wheel is making noise. Tech inspected rear wheels and noted noise from rear differential. Inspected fluid and found fluid severely contaminated with metal particles. Removed rear differential cover. Removed rear pinion, gears, and bearings. Cleaned rear differential case of residual oil and metal. Replaced both rear wheel bearings and wheel seals. Replaced inner and outer pinion bearings and races. Replaced rear pinion seal. Installed new crush sleeve. Reinstalled rear differential cover and refilled to correct level of new, clean oil. Torqued wheels to spec and test drove vehicle to verify no further noises at this time.
DIFFERENTIAL CARRIER – Remove, Install, and Overhaul
Lewis S. gave our service a 5 star review on 9/15/2023
2012 RAM Pickup
Mileage
147,760
Service Date
8/15/2023
Services Performed
Inspect vehicle and note body damage and lights operations (warning, indicator, exterior, interior). Test drive vehicle and check all systems including brakes, steering, engine performance, and account for visible leaks.
Includes testing and inspection of electrical circuits and components as needed. Connect scan tool or other test equipment to determine cause of failure. Removal of components as needed for access.
Customer states vehicle has a severe oil leak and requests check and advise. Tech inspected vehicle for leaks and noted oil leak coming from under the intake manifold. Authorized removal for access to trace source of leak. Removed intake manifold and found a Multiple Displacement System Solenoid leaking profusely. Other solenoids are not far behind and solenoid wiring harness is saturated with oil. Recommend replacement. Customer authorized. Removed and replaced all four solenoids and harness with OEM Mopar replacement parts. Cleaned areas of residual oil and reinstalled intake manifold with new gaskets. Performed oil change. On inspection, oil pan was saturated with oil and tech recommended a gasket replacement. Customer authorized. After MDS Solenoid replacement, tech cleaned excess oil and added dye to system. Test drove vehicle and rechecked oil pan. Tech verified no leaks appear to be coming from the oil pan and oil was residual from MDS Solenoids. Did not perform oil pan gasket replacement.
MULTIPLE DISPLACEMENT SYSTEM SOLENOID – Remove & Replace, ALL – V8,5.7L Eng [Includes R&R Intake Manifold]
On inspection, tech found water pump leaking. Recommend replacement. Customer authorized. Drained cooling system and removed water pump. Replaced with new part and cleaned area of residual fluid. Filled system to correct level of coolant and test drove to verify no further leaks at this time.
LOF service due. Drain and refill with new oil and replace oil filter.
James E. gave our service a 5 star review on 8/15/2023
2013 RAM 1500
Mileage
129,695
Service Date
7/21/2023
Services Performed
Inspect vehicle and note body damage and lights operations (warning, indicator, exterior, interior). Test drive vehicle and check all systems including brakes, steering, engine performance, and account for visible leaks.
FOUND FRONT STRUTS LEAKING AND WORN. REPLACED WITH NEW STRUTS. FOUND SWAY BAR LINKS WORN AN MAKING NOISE AS WELL AS SWAY BAR BROKEN DUE TO RUST CORROSION. REPLACED SWAY BAR AND SWAY BAR LINKS WITH NEW ONES. TEST DROVE VEHICLE AND NO MORE NOISE AT THIS TIME. VEHICLE OPERATING AS INTENDED AT THIS TIME.
SHOCK &/OR STRUT ASSEMBLY – Remove & Install or Remove & Replace – 4WD w/Coil Spring Suspension,Both Sides – [DOES NOT include alignment.]
STABILIZER BAR CONTROL LINK – Remove & Replace – Both
Pat I. gave our service a 5 star review on 7/21/2023
2014 RAM 1500
Mileage
163,124
Service Date
7/20/2023
Services Performed
Inspect vehicle and note body damage and lights operations (warning, indicator, exterior, interior). Test drive vehicle and check all systems including brakes, steering, engine performance, and account for visible leaks.
Customer requests engine replacement due to rod knocking. Tech verified condition. Removed valve covers, intake manifold, and all other components as needed for access. Removed engine assembly from vehicle and transferred necessary components to used engine with ~40k miles recorded. Transferred original upper and lower oil pan. Replaced spark plugs. Installed used engine assembly and reassembled. Installed valve cover with new gaskets, and installed original intake manifold with new gaskets. Filled system to correct level with new, clean oil and coolant. Replaced oil filter and vehicle now starts and runs with no knocking noises and no performance issues.
ENGINE ASSEMBLY (COMPLETE) – Remove & Replace – V6,3.6L Eng – [Includes: R&I Engine Assembly. Transfer Fuel and Electrical Assemblies and Engine Mounts. DOES NOT include transfer of Manifolds, Valve Cover(s), Timing Cover(s), Oil Pan and/or Water Pump. NO
On inspection, tech's prescan recorded DTCs P0038, P0480, P0520, P0522, U110E, P1B13, U11E3, C2101-17, C1082-01, C212A-16, C212A-17, B2199-17, U0147-00, B16B7-15, C2129-17, C2128-00. After engine replacement, some codes have gone away but tech noted others remaining including DTCs for Oil Pressure Circ, etc.
Customer requests inspect wheel bearings. Tech found right front wheel bearing noisy – Recommend replacing both front wheel bearing and hub assemblies. Tech also noted on inspection that front brake pads are measuring at 2mm. Recommend front brakes replacement with hubs for labor overlap. Customer authorized. Removed rotors and wheel hub assemblies. Tech noted right side caliper cracked and leaking. Replaced caliper at no cost to customer. Replaced wheel hubs with new parts and replaced front brake pads and rotors. Bled brake system. Replaced locking lug nuts with regular lug nuts and torqued wheel to spec. Test drove vehicle to verify all brake operations performing correctly and no further noises from front bearings at this time.
Customer states wheels have special locking lug nuts and requests replacement. Tech removed locking nuts and replaced with regular ones.
On inspection, tech noted upper ball joints have play. Recommend replacement. Customer authorized. Removed and replaced both front upper ball joints while front wheels were removed.
Lewis S. gave our service a 5 star review on 7/21/2023
2012 RAM Pickup
Mileage
146,774
Service Date
5/10/2023
Services Performed
Inspect vehicle and note body damage and lights operations (warning, indicator, exterior, interior). Test drive vehicle and check all systems including brakes, steering, engine performance, and account for visible leaks.
LOF service due. Drain and refill with new oil and replace oil filter.
Jordan B. gave our service a 5 star review on 5/12/2023
2018 RAM 2500 HD
Mileage
75,037
Service Date
7/7/2022
Services Performed
TRANSMISSION OIL PAN &/OR GASKET – Remove & Replace – Trans Mfr CD 68RFE,In-Line6 – (Combination) – TRANSMISSION OIL FILTER – Remove & Replace
JOE M. gave our service a 5 star review on 7/7/2022
2013 RAM 1500
Mileage
118,033
Service Date
6/6/2022
Services Performed
IDAHO STATE TOWING AND RECOVERY
VERIFIED POWER TO STARTER SOLENOID AND CORRECT GROUND. REPLACED STARTER MOTOR AND VERIFIED NO FURTHER STARTING ISSUES. ON INSPECTION, TECH NOTICED ONE RIGHT FRONT CALIPER BOLT MISSING AND UPPER BOLT LOOSE. INSTALLED NEW CALIPER BOLT.
PAT I. gave our service a 5 star review on 6/6/2022
2013 RAM 1500
Mileage
107,995
Service Date
3/29/2022
Services Performed
FOUND FRONT BRAKE PADS AND ROTORS METAL-TO-METAL AND REAR BRAKES AT 2MM. REPLACED FRONT AND REAR BRAKE PADS AND ROTORS, AND LUBRICATED SLIDE PINS.
BRAKE FLUID DIRTY. OIL FILTER ADAPTER LEAKING. MILEAGE >100,000. RECOMMEND BRAKE FLUSH, REPLACE SPARK PLUGS, AND REPLACE OIL FILTER ADAPTER. CUSTOMER AUTHORIZED BRAKE FLUID FLUSH, DECLINED SPARK PLUGS AND OIL FILTER ADAPTER AT THIS TIME.
DISC ROTOR – Remove & Replace – Front,Both Sides – [Includes: Replace Pads (if necessary). DOES NOT include refinishing.]
DISC ROTOR – Remove & Replace – Rear,Both – [Includes: Replace Pads (if necessary). DOES NOT include refinishing.]
BRAKE FLUID FLUSH – Incl. 1 qt of new brake fluid, system bleed/flush
MIKE O. gave our service a 5 star review on 3/29/2022
2014 RAM 1500
Mileage
163,407
Service Date
12/2/2021
Services Performed
DIAGNOSIS OF CONCERN AND FULL INSPECTION
EXHAUST LEAK CAUSED BY EXHAUST MANIFOLD BOLTS BEING DAMAGED
FOUND 2 REARMOST BOLTS BROKEN ON PASSENGER SIDE EXHAUST MANIFOLD EXTRACTED BOTH DAMAGED BOLTS AND REPLACED MANIFOLD GASKET HEAR SHIELD, GASKET SET, AND (ALL) BOLTS VERIFIED REPAIR
TEST DROVE AND LISTENED FOR CUSTOMER'S NOISE COMPLAINT COULD NOT VERIFY BEARINGS ARE CAUSE OF SOUND TECH SUSPECTS CAUSE OF NOISE IS WHEEL COVER RATTLING
FOUND FRONT AND REAR BRAKE PADS AT 2MM REMOVE AND REPLACE FRONT AND REAR PADS AND ROTORS
DISC ROTOR – Remove & Replace – Front,Both Sides – [Includes: Replace Pads (if necessary). DOES NOT include refinishing.]
DISC ROTOR – Remove & Replace – Rear,Both – [Includes: Replace Pads (if necessary). DOES NOT include refinishing.]
EXHAUST MANIFOLD GASKET – Remove & Replace – V8 Right Side
2.5% CREDIT CARD PROCESSING FEE – ORDER OVER $1,000
ROBERT C. gave our service a 5 star review on 12/2/2021

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