2014 RAM 1500
Mileage
163,124
Service Date
7/20/2023
Services Performed
- Inspect vehicle and note body damage and lights operations (warning, indicator, exterior, interior). Test drive vehicle and check all systems including brakes, steering, engine performance, and account for visible leaks.
- Customer requests engine replacement due to rod knocking. Tech verified condition. Removed valve covers, intake manifold, and all other components as needed for access. Removed engine assembly from vehicle and transferred necessary components to used engine with ~40k miles recorded. Transferred original upper and lower oil pan. Replaced spark plugs. Installed used engine assembly and reassembled. Installed valve cover with new gaskets, and installed original intake manifold with new gaskets. Filled system to correct level with new, clean oil and coolant. Replaced oil filter and vehicle now starts and runs with no knocking noises and no performance issues.
- ENGINE ASSEMBLY (COMPLETE) – Remove & Replace – V6,3.6L Eng – [Includes: R&I Engine Assembly. Transfer Fuel and Electrical Assemblies and Engine Mounts. DOES NOT include transfer of Manifolds, Valve Cover(s), Timing Cover(s), Oil Pan and/or Water Pump. NO
- On inspection, tech's prescan recorded DTCs P0038, P0480, P0520, P0522, U110E, P1B13, U11E3, C2101-17, C1082-01, C212A-16, C212A-17, B2199-17, U0147-00, B16B7-15, C2129-17, C2128-00. After engine replacement, some codes have gone away but tech noted others remaining including DTCs for Oil Pressure Circ, etc.
- Customer requests inspect wheel bearings. Tech found right front wheel bearing noisy – Recommend replacing both front wheel bearing and hub assemblies. Tech also noted on inspection that front brake pads are measuring at 2mm. Recommend front brakes replacement with hubs for labor overlap. Customer authorized. Removed rotors and wheel hub assemblies. Tech noted right side caliper cracked and leaking. Replaced caliper at no cost to customer. Replaced wheel hubs with new parts and replaced front brake pads and rotors. Bled brake system. Replaced locking lug nuts with regular lug nuts and torqued wheel to spec. Test drove vehicle to verify all brake operations performing correctly and no further noises from front bearings at this time.
- Customer states wheels have special locking lug nuts and requests replacement. Tech removed locking nuts and replaced with regular ones.
- On inspection, tech noted upper ball joints have play. Recommend replacement. Customer authorized. Removed and replaced both front upper ball joints while front wheels were removed.
Lewis S. gave our service a 5 star review on 7/21/2023
