2011 Cadillac SRX
Mileage
134,300
Service Date
11/19/2024
Services Performed
- Inspect vehicle and note body damage and lights operations (warning, indicator, exterior, interior). Test drive vehicle and check all systems including brakes, steering, engine performance, and account for visible leaks.
- REPLACED MAIN DASHBOARD HARNESS CONNECTOR. SOLDERED AND HEAT SHRINK WRAPPED ALL REPAIRS AND RE-WRAPPED ENTIRE HARNESS. REMOVED BCM (BODY CONTROL MODULE) AND FOUND IT HAS BEEN TAMPERED WITH. TECHNICIAN VERIFIED BCM WAS IN FACT OPERATIONAL AND REPAIRED MULTIPLE IMPROPERLY REPAIRED WIRING AND SHIELDING. REMOVED DASHBOARD MOUNTING BOLTS AND NUTS TO ACCESS WIRING HARNESS THAT WAS PINCHED BETWEEN DASH BRACKET AND BULKHEAD CAUSING SHORT CIRCUITS AND NON-FUNCTIONING CONSUMERS. REPAIRED SAID HARNESS AND RELOCATED TO PREVENT RUBBING AND SHORTING IN THE FUTURE. VERIFIED ALL REPAIRS. DASH ACCESSORIES AND ALL CONSUMERS ARE OPERATING AS DESIGNED AT THIS TIME.
- 1. BATTERY IS INTERNALLY FAULTY. TECHNICIAN ATTEMPTED TO CHARGE BATTERY ENOUGH TO SCAN VEHICLE AND WAS UNABLE TO BRING BATTERY TO LIFE. RECOMMEND REPLACE BATTERY AND CONTINUE TESTING. 2. TECHNICIAN FOUND IMPROPERLY REPAIRED WIRING AND CONNECTOR UNDER LOWER DASH KICK PANEL ON DRIVERS SIDE. PLEASE REFER TO INSPECTION FOR PHOTOGRAPHS. WIRES WERE TOUCHING AND SHORTED AND SOME WERE LEFT BARE. TECH RECOMMENDS REPAIRING WIRING AND CONTINUE TESTING. 3. FOUND CLEAR PLASTIC INSPECTION COVERS MISSING ON MAXI-FUSES IN ENGINE BAY FUSE PANEL. RECOMMEND REPLACE FUSES TO PREVENT DAMAGE. 4: FOUND MULTIPLE CONNECTORS AND WIRES IMPROPERLY REPAIRED AND REQUIRE IMMEDIATE ATTENTION.
- CUST STATES THE LIGHTS ON THE DASH ARE NOT WORKING, THE VEHICLE WAS STUCK IN PARK (TOW TRUCK DRIVER GOT IT OUT) THE CAR STARTED AFTER CHARGED AND WOULD NOT SHUT OFF WITH THE PUSH BUTTON CHECK AND ADVISE. (NEEDS FUEL).
- FUEL
- REMOVED DEFECTIVE MAIN BATTERY AND REPLACED WITH NEW BATTERY AND VERIFIED CHARGING AND STARTING SYSTEM WERE FUNCTIONING WITHIN MANUFACTURE SPECS.
- ELECTRICAL CONNECTOR
Michael O. gave our service a 5 star review on 11/19/2024
