2010 Ford Focus
Mileage
134,500
Service Date
12/9/2022
Services Performed
- Digital Inspection
- Includes testing and inspection of electrical circuits and components as needed. Connect scan tool or other test equipment to determine cause of failure. Removal of components as needed for access.
- Customer states steering does not work well when pulling out of parking lots. It works better once moving or after the engine has been running, but when stationary and trying to turn, it's hard to turn and makes a low noise. Technician inspected Power Steering Pump and verified pump was noisy and failing. Reservoir leaking at seals, fluid extremely dirty and dark. Technician found air in power steering system as well. Technician recommends replacing power steering pump based on apparent long term damage and abnormal noise (Failing) and then flushing system. Customer authorize. Remove and replace power steering pump with Motorcraft assembly. Replace leaking seals on reservoir and flush system with Valvoline cleaner and new, clean fluid. Burp system and test drive to verify power steering no longer making noise and no longer leaking. Steering now handles well at this time.
- POWER STEERING PUMP – Remove & Replace
- Fluid contaminated. Hook up Power Steering Flush machine to vehicle and flush system with Valvoline chemical cleaner.
- LOF service due. Drain and refill with new oil and replace oil filter.
- Technician found intermittent difficulties starting vehicle. Customer states condition has been chronic and is resolved by the position of the key in ignition (needs pushed in further).
Sarah H. gave our service a 5 star review on 12/9/2022
