2014 Chevrolet Silverado 1500
Mileage
91,455
Service Date
11/14/2022
Services Performed
- – Customer states they have a power distribution block that sits on top of the battery. Customer has an amplifier. They connected the power wire from the amplifier to the terminal next to the positive terminal and states they should have attached the cable to the positive side instead. States vehicle started fine a few times but now doesn't start. Includes testing and inspection of electrical circuits and components as needed. Connect scan tool or other test equipment to determine cause of failure. Removal of components as needed for access.
- VERIFIED NO CRANK-NO START. CONNECTED SCAN TOOL AND FOUND OVER 20 CODES FOR LOW BATTERY OR POWER INPUT LOW. WHILE TESTING POWER CIRCUITS TECH FOUND POSITIVE POWER TERMINAL AT JUNCTION BOX LOOSE. NUT MISSING FROM CABLE CONNECTION. INSTALLED NUT AT CABLE CONNECTION AND CLEARED ALL CODES. TRUCK NOW STARTS AND RUNS FINE. TECH ALSO NOTED AMP WIRE FROM BATTERY TO FUSE HOLDER WAS NOT CORRECTLY SECURED AND HAD COME OUT OF FUSE HOLDER. CORRECTLY INSTALLED AMP WIRE INTO FUSE HOLDER. TEST DROVE VEHICLE SEVERAL MILES TO VERIFY ALL OPERATIONS NORMAL AT THIS TIME.
Jerry L. gave our service a 5 star review on 11/15/2022
